1. Introduction

At Sitedecode, we are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use, store, and safeguard the personal data you provide when using our products: Business Suite (ERP), HR Connect (HRMS), and Smart POS (Point of Sale). By using our services, you agree to the terms of this privacy policy

We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000, and are committed to adhering to India's data protection and privacy laws, including the Personal Data Protection Bill (once passed).

2. Information We Collect

We collect personal and sensitive data, including but not limited to:

• Personal Information: Name, email, phone number, company details, billing information, etc.
• Sensitive Personal Data (when applicable): Financial details, health data, biometric data, etc.
• HR Data (for HR Connect): Employee personal data, salary details, attendance, performance, etc.
• POS Data (for Smart POS):Customer purchase transactions, payment information, and transaction history.
• Usage Data:Interaction data with our products, such as IP address, device information, and session data.

3. Purpose of Data Collection

We collect your information for the following purposes:

• To provide and improve our products ( Business Suite, HR Connect, and Smart POS ).
• To process payments and fulfill transactions.
• To communicate with you about product updates, support, or marketing (if consent is given).
• To comply with legal requirements, including tax and business obligations.
• To safeguard your personal data with appropriate security practices and comply with Indian laws.

4. Consent

By using our services, you provide your explicit consent to the collection, use, and processing of your personal data. You can withdraw your consent at any time by contacting us. If you do so, we may not be able to provide you with certain services

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. We employ encryption and other security measures to safeguard your information. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security

6. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once the data is no longer necessary for its intended purpose, we will securely delete or anonymize it.

7. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third-party service providers (e.g., payment processors, cloud storage) who help us deliver our services. These third parties are bound by confidentiality agreements. We may also disclose personal data if required to do so by law or in response to legal requests or to protect our rights.

8. Cross-Border Data Transfers

In some cases, your data may be transferred to and processed in countries outside India (e.g., cloud storage providers). We will ensure that these transfers comply with the applicable data protection laws and are conducted with appropriate safeguards.

9. Your Rights

Under Indian law, you have the following rights regarding your personal data:

• Access: You can request access to your personal data.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You can request the deletion of your data, subject to certain legal obligations.
• Opt-Out: You can opt-out of marketing communications at any time. To exercise these rights, please contact us at support@sitedecode.com.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience with our products and analyze usage patterns. You can control cookie preferences through your browser settings, but please note that disabling cookies may impact your experience.

11. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or process information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that data.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this privacy policy or the handling of your personal data, please contact us at:

Sitedecode

Email: support@sitedecode.com